Senior Sales Coordinator

Senior Sales Coordinator
Location: Sudbury
Basic salary up to £29,000 plus attractive OTE potential & flexible benefits package including hybrid working, up to 27 days holiday (Plus additional annual leave purchasing scheme)
Sector: Packaging distribution
 
The Company:
We, the UK’s largest packaging distributor have an exciting opportunity for an experienced internal sales professional to join our team based in Sudbury. We are a committed equal opportunities employer that champions ‘dignity in the workplace’. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Appointing and nurturing sales talent across our business is key to our continued growth.
 
The Senior Sales Coordinator Role: 
Looking after a small team of 3 Sales Coordinators, the Senior Sales Coordinator will make sure all the daily tasks are allocated and covered accordingly. Sales Coordination is a key part of what we do, providing the crucial ‘bridge’ between our customers and our internal purchasing, logistics and external field sales teams. This fast-paced, multi-faceted role will see you handling inbound customer enquiries and processing sales orders. In addition you will assist the external sales executives and generate some outbound activity to help develop customer spend and identify new opportunities. You will be focussed on understanding customer needs, to ensure opportunities are realised and first class service is provided at all times. On this occasion we are seeking to hire someone on a full time basis, working Monday to Friday.
 
Senior Sales Coordinator Key Duties:

• Dealing with incoming customer queries and providing advice & solutions
• Undertaking outbound activity to help identify and target new customers
• Working closely with and supporting the external sales team
• Administration of sales orders/quotations, ensuring customer delivery dates are met
• Support Regional Business Manager with strategy implementation
• Overseeing all sales administration processing to ensure completed in a timely and efficient manner, utilising the relevant systems (CRM etc.)
• Complete relevant reports to required timescales, in order to monitor sales input, invoicing and margin – identifying and taking action as appropriate
• Take an active lead in developing existing accounts, seeking and capitalising upon opportunities to up-sell across the product portfolio whilst encouraging the team to do the same
• Develop and maintain a good knowledge of all packaging solutions, imparting this knowledge with other colleagues

 
Do you have the correct profile?
We know that this role will ideally suit an experienced internal sales person who can demonstrate a good track-record of success in a similarly fast paced position. That said, it’s often about character and personality. So if you fancy a fast paced & varied role where you can showcase your charisma in charming our customers and you’re not afraid to make outbound calls, we would love to hear from you. You will need to learn our internal systems (CRM etc.) but that goes for anyone and we will provide full training. It is however vitally important that you have a first class telephone manner (friendly and professional) coupled with strong administration skills. It also helps if you are commercially aware and target driven.  
 
We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly.
 
Our Benefits:
We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: –
 

• 25 days annual leave (rising to 27 days with service) plus all public/bank holidays
• Additional Holiday purchasing scheme (run annually)
• Contributory pension scheme
• Free parking at the majority of our site locations
• Annual (company paid) volunteering day
• Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles
• Employee assistance program to support & advise with well-being & any issues
• Extensive range of training/development & potential progression opportunities
• Employee discount scheme (discounts on several major retail/leisure brands)
• Simply Health/Dental Cover option or BUPA cover for qualifying roles
• Enhanced HR policies relating to various employee rights & entitlements
• Long service awards (5-40 years)
• Charitable giving options
• Financial support with eye-tests/purchasing glasses (DSE users only)
• O2 Mobile discount scheme (up to 25% off)
• Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies)