IT Operation Senior Specialist (f/m/d)

Company: SIG

Sector: Packaging

Function: Executive/Interim/HR/IT/Finance

Location: Germany

Ref: SIG/11

You May Be Our New IT Operation Senior Specialist (f/m/d)

SIG is a leading packaging solutions provider for a more sustainable world. With our unique portfolio of aseptic carton, bag-in-box, and spouted pouch we work in partnership with our customers to bring food and beverage products to consumers around the world in a safe, sustainable and affordable way. Our technology and outstanding innovation capabilities enable us to provide our customers with end-to-end solutions for differentiated products, smarter factories and connected packs, all to address the ever-changing needs of consumers. Sustainability is integral to our business and we are going Way Beyond Good to create a net positive food packaging system.

Founded in 1853, SIG is headquartered in Neuhausen, Switzerland. The skills and experience of our approximately 8,100 employees worldwide enable us to respond quickly and effectively to the needs of our customers in over 100 countries. In 2021, SIG produced 45 billion packs and generated €2.5 billion in revenue (incl. Scholle IPN unaudited revenue). SIG has an AA ESG rating by MSCI, a 13.4 (low risk) score by Sustainalytics and a Platinum CSR rating by EcoVadis.

For our team in Linnich, we are searching for an IT Operation Senior Specialist to ensure the overarching IT-Service delivery quality standards and process performance across all technology teams of the IT Infrastructure & Operations function as well prepare the strategic IT-Infrastructure roadmap.

Key Responsibilities:

Project tracking, management, and reporting of global IT Infrastructure projects.
Execute demand management process for preparation for project pipeline in cooperation with IT-Infrastructure and IT – Security Architect.
Coordinate and hustle problem management for complex cases.
Monitor and control compliance with IT - infrastructure standards in operations.
Manage, analyze, and provide improvement recommendations for the IT service management processes.
Regular review of the infrastructure and operations business model to identify requirements for change in terms of capacity, performance, and costs, and to prepare proposals for IT - Management decisions.
Review and control IT-infrastructure-related changes and present to Change Advisory board Meetings if necessary for high-risk changes.
Participation in the risk management process for monitoring and managing the IT – Infrastructure-related queue, so that all issues are addressed, evaluated, and treated according to their risk level.
Administration and cost management of global contracts and suppliers.
Screen and evaluate infrastructure technology trends and markets to prepare proposals for an innovative and future-oriented infrastructure roadmap on the strategic level.

You Bring These Skills, Experience & Education:

Educated as IT specialist in systems engineering or completed studies in IT or adequate experience in a similar position.
Business English (IT), fluent in spoken and written, capable of preparing for and participating in specialist meetings and discussions.
Very good knowledge of Windows and Unix Server Administration, ITIL Service Management, IP Network foundations, and IT-Security principles.
Nice to Have: Microsoft 365 Ecosystem knowledge.
Experience of 3-5 years in Information Technology.
Experience of 3-5 years in a similar position is a big plus.

We Offer:

You are part of a globally successful international company that is one of the best in its industry.
A place to develop yourself fast. Real work. Real experience. Real opportunities to build skills.
You will be a part of a highly motivated and dynamic team, and you will have personal development opportunities, training, and coaching opportunities from senior team members.
Competitive compensation and an opportunity to work from home (hybrid).

WHY SIG?

Our people are the foundation of our growth. You will join a team of dreamers and doers. Thinkers creating innovative products and solutions while collaborating all over the world. A team of individuals as diverse as the markets we work in. Working with SIG means being a direct contributor to one of the world’s leading system suppliers of carton packaging and filling machines for food and beverages. Sustainability is integral to our business and you will be a valued addition in creating the most sustainable packaging solution on the market.